About
I'm Brandon Sardelli, a Go Live Engineer at Nerdio for Modern Work. I do hands-on Microsoft 365 management with MSP partners: discovery and project calls, onboarding, follow-up, and ongoing project and tenant assessments.
I validate partner environments, recommend policy creation, and help meet compliance standards across multi-tenant estates. That includes navigating Nerdio built-in and custom Conditional Access, configuration profiles, and compliance policies, enabling CIS policy packs, and using Secure Score and Tenant Assessment so partners have trackable posture metrics. I map Nerdio capabilities to Microsoft Intune, Entra, Defender, Purview, Teams, Exchange, and SharePoint/OneDrive, and stay current on CIS, HIPAA, NIST, and related frameworks.
I align with Partner Success Managers on evaluation and churn risk, triage issues with Support and escalations, document Help Center and internal guides, and teach partners to operate Nerdio Manager. Engagements typically run 1–3 months and can stretch to 6+ for larger partners. Across 100+ MSP engagements I have completed 300+ discovery and project calls, and I build GoLive Apps used by multiple teams — KB Studio with MCP Connector, Teams Broadcaster, Nerdio Journey Device Troubleshooter, and Post Call Pipeline analysis.
Earlier roles at Site2, Arbor Realty, and US Ecology covered Azure networking, Intune rollouts, and endpoint support at scale. This site is a short look at what I do and how to reach me.
Experience
What I did in each role, who it helped, and how it moved the business. Full bullets and certifications are on the resume page.
Nerdio
Sep 2025 to PresentGo Live Engineer
I conduct 300+ discovery and project calls across 100+ MSP engagements (40+ completed), identify the Microsoft 365 management capabilities partners need to secure and govern tenants, and surface priorities by customer impact and technical feasibility. Day to day I guide MSP admins through Nerdio Manager — projects, policy configuration and enforcement, and multi-tenant best practices — and navigate them through built-in and imported Conditional Access, configuration profiles, and compliance policies, including CIS policy packs. I enable Secure Score and Tenant Assessment reporting for trackable posture metrics, demonstrate Nerdio capabilities, and map features to Intune, Entra, Defender, Purview, Teams, Exchange, and SharePoint/OneDrive for Sales, Support, and partners. I stay current on CIS, HIPAA, NIST, and related frameworks; validate release notes against the live app and write KB articles; track Microsoft roadmap changes that affect Conditional Access and authentication methods; and triage customer-reported issues with Support and escalations. I document Help Center and internal guides, package recipes by partner maturity, and teach partners to operate Nerdio Manager across typical 1–3 month engagements (up to 6+ months for larger partners). I align with PSMs on evaluation and churn risk, close Go Lives with a clean Support handoff, and build GoLive Apps for multiple teams: KB Studio with MCP Connector, Teams Broadcaster, Nerdio Journey Device Troubleshooter, and Post Call Pipeline analysis.
Centerview Partners
Apr 2025 to Jun 2025System Administrator (Contract)
Supported a co-managed ConfigMgr/Intune estate in regulated finance under tight change control. Day to day that meant Intune device work, Entra users and groups, App Protection Policies, weekend patching windows, and testing Microsoft Tunnel for iOS, plus documenting identity and remote-access decisions. The work kept bankers and staff productive, reduced endpoint risk without breaking compliance, and gave the firm a calmer path through mandatory change windows.
Site2
Jul 2023 to Apr 2025Systems Engineer
Built Intune and Microsoft 365 environments for about 15 MSP customers: enrollment, configuration profiles, compliance, Autopilot, and Apple Business Manager. Configured Entra ID, Conditional Access, Defender for Endpoint, and Microsoft Tunnel; delivered Azure networking and Azure Virtual Desktop; resolved Autopilot hash and ABM certificate enrollment failures; automated AVD node updates with PowerShell; and handed finished builds to MSP operators with docs. That work turned messy tenant setups into something partners could sell and support.
Ivionics
Feb 2023 to Oct 2023Systems Engineer
Implemented Intune and Entra Connect hybrid identity for legal clients with MFA, encryption, and endpoint compliance, and ran AWS-to-Azure and O365 migrations with clear cutover procedures. Owned client-facing delivery and escalations so law firms got secure device management without chaos on cutover day.
Arbor Realty Trust
May 2022 to Jan 2023Systems Engineer
Supported an Intune MDM and OneDrive rollout for 700+ devices with white-glove onboarding and hardening, optimized AVD images, operated Azure Sentinel alerting, and handled MFA and OneDrive break/fix for end users. Remote employees got a cleaner first-day experience and security signals got acted on faster.
US Ecology
Dec 2020 to May 2022Support Engineer
Closed 2,500+ tickets across O365, Citrix VPN, VOIP, hardware, printers, and apps for a large field workforce. Supported ManageEngine MDM for 1,600+ users (enrollment, compliance, wipe/lost-device), helped with Okta migration, documented IT workflows, and supported GIS / field-mapping software used by field reps — installs, data access, and mobile device issues.
Interests
What I like learning about, building with, and talking through at work and on my own time.
AI for building
Using AI to ship real things: prototypes, tooling, workflows, and experiments that solve actual problems.
Customer onboarding & sales
Getting customers onto software like Nerdio from discovery and qualification through demos, rollout, and handoff.
Weather & science
Atmospheric science background from Stony Brook. I still follow storms, radar, and climate reporting.
Side projects
Small builds, scripts, and experiments. Usually something practical rather than purely for show.
Hobbies
Golf, tennis, and time with family and friends. The balance to everything else.
Golf
Playing for about two years and gotten pretty good. Currently working toward tournament play.
Tennis
Played for years. Still one of my favorite ways to stay active and competitive.
Family & friends
Time with the people who matter most: dinners, weekends, and being there for each other.
Contact
Happy to connect. Email, LinkedIn, or grab the full resume if you want more detail.